mg88 Terms and
Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the entity operating the mg88 platform and any user of this website ("you" or "user"). mg88 (hereinafter referred to as "Platform", "we", or "us") provides an online betting and gaming service for users in Bangladesh.

In addition to these Terms, our Privacy Policy and Responsible Gaming guidelines also apply. Together, these documents form the complete agreement between you and mg88.

1.1 Applicability of Terms

These Terms apply to the mg88 website, mobile version, and all services provided through the platform. Before placing any bet, making a transaction, or participating in any game, users are considered to have read and accepted these Terms.

1.2 Language & Interpretation

These Terms have been prepared in Bengali. In the event of any linguistic ambiguity, the original Bengali text shall be considered final. If you have any questions about the interpretation of a term, please contact our support team directly.

To access the full services on mg88, you need to create an account. At the time of registration, you must provide accurate, complete, and up-to-date information.

2.1 Account Creation Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• Only one account may be operated from a single household or household address.
• The name, phone number, and payment method details provided at registration must be consistent with one another.
• Account login credentials (username and password) must be kept strictly confidential.

2.2 Identity Verification (KYC)

mg88 may request supporting documents from users for identity verification at any time. This may include copies of a National ID card, passport, or driving licence. We reserve the right to limit withdrawal access until verification is complete.

2.3 Account Security

It is your responsibility to maintain the security of your account. If you notice any unauthorised access or suspicious activity, notify our support team immediately. mg88 will not be held responsible for any loss arising from the use or sharing of a third party's account.

To use mg88 services, you must meet the following requirements:

• You must be at least 21 years of age. This platform is for users aged 21 and above only.
• You must have an active payment account in your own name (bKash, Nagad, Rocket, or Upay), or a bank account in your own name.
• You are participating on this platform voluntarily and your participation is consistent with local laws.
• You are not involved in any professional or organised fraud.

mg88 ensures safe and fast financial transactions. All transactions are secured through SSL encryption.

4.1 Deposit Conditions

• The minimum deposit amount is ৳200 — this applies to all payment methods.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other scheduled banks).
• The deposit account must be registered in the user's own name. Deposits made through third parties are prohibited.
• mg88 reserves the right to hold any deposit until it has been verified.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawal requests can only be made to the same payment method used for the deposit.
• Withdrawal requests will not be processed if the wagering requirements of any bonus have not been met.
• Withdrawals may be temporarily suspended while an identity verification process is ongoing.

4.3 Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

mg88 offers various bonuses and promotional offers from time to time. Please read the terms below carefully before accepting these offers.

5.1 Welcome Bonus

New users can enjoy a 100% bonus on their first deposit — up to ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000; or deposit ৳42,000 and receive the maximum ৳20,000 bonus, giving a total balance of ৳62,000.

5.2 Wagering Requirements

The wagering requirement for the bonus is 10x — applied to the bonus amount only. Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus winnings can be withdrawn. The deposit amount is not included in the wagering calculation.

5.3 Bonus Usage Rules

• A bonus can only be claimed once — per person and per household.
• The specified wagering must be completed before a bonus can be withdrawn.
• Bets placed outside of designated games will not count toward fulfilling the wagering requirement for the bonus.
• Once a bonus expires, it will be automatically cancelled.
• mg88 reserves the right to modify or withdraw any promotional offer at any time.

mg88 offers sports betting, casino games, and various other interactive gaming services. Specific rules apply to each category.

6.1 Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled.
• In the case of incorrect odds or technical errors, mg88 reserves the right to void the affected bets.
• If an event is cancelled or postponed, the bet amount will generally be refunded — however, different rules may apply in specific cases.
• Placing bets on the same event from multiple IDs is prohibited.

6.2 Casino Games

• All game outcomes are determined by a certified Random Number Generator (RNG) — fair play is guaranteed.
• If a game is interrupted due to a technical issue, mg88 will resolve the situation based on the circumstances.
• In any dispute regarding game rules or payouts, mg88's system logs will be considered the final evidence.

6.3 Live Betting

Odds may change rapidly during live events. It is the user's responsibility to re-verify the latest odds before confirming a bet.

The following activities are strictly prohibited on the mg88 platform. Violating these prohibitions will result in permanent account closure and the balance may be confiscated:

• Creating or operating multiple accounts.
• Registering with false or misleading information.
• Abusing bonuses or gaining unfair advantage through bonus fraud (Bonus Abuse).
• Arbitrage betting or using any method designed to guarantee a profit.
• Using bots, automated software, or scripts.
• Attempting to hack, phish, or compromise the platform's security systems.
• Using another person's account or conducting transactions on someone else's behalf.
• Gambling with third-party funds or using the platform for money laundering purposes.

mg88 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

8.1 Grounds for Suspension

• Any violation of the Terms and Conditions.
• Evidence of suspicious or fraudulent activity.
• Failure to submit documents required for identity verification.
• An order from a court or regulatory authority.

8.2 Voluntary Account Closure

Users may close their account at any time by contacting our support team. Any existing balance must be withdrawn in accordance with the rules before the account is closed.

mg88 is firmly committed to responsible gaming. We believe that gaming is a form of entertainment — not a source of income.

• This platform is for users aged 21 and above only.
• Never bet beyond your budget.
• Do not bet out of emotion or to chase losses.
• Use the self-exclusion or deposit limit features if you feel you need to.
• If you notice signs of gambling addiction, seek professional help immediately.

For more information, visit our Responsible Gaming page.

Protecting your personal information is one of mg88's top priorities. We protect your data through SSL encryption and industry-standard security measures.

10.1 Data Collection & Use

Information provided at registration and data relating to platform usage are used solely for service improvement, identity verification, and compliance with legal obligations. Your personal information will not be sold to third parties without your consent.

10.2 Cookies

This site uses cookies to function properly. Continued use of the site will be taken as consent to the use of cookies.

Please read our Privacy Policy page for more information.

mg88 is not liable for the following:

• Disruption to participation in games due to loss of internet connection or technical issues.
• Losses caused by user negligence or incorrect information.
• Delays or failures by third-party payment providers.
• Unforeseen circumstances (such as natural disasters, cyberattacks) beyond the control of mg88.
• Financial losses resulting from gaming decisions.

Under no circumstances will mg88's maximum liability exceed the principal deposit amount currently held in the user's account.

mg88 reserves the right to change or update these terms at any time. Users will be notified as far in advance as possible of any significant changes.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• You are encouraged to review this page regularly.
• The date of any change will always be noted at the top of the page as "Last Updated".

If you have any questions or complaints regarding these terms, please contact our support team. We aim to resolve all complaints fairly and as quickly as possible.

13.1 Support Channels

• 24/7 Live Chat: Available after logging in to the platform.
• Email: [email protected]
• Support is provided in both Bengali and English.

13.2 Dispute Resolution Process

For any dispute, a resolution will first be attempted through discussion with our support team. System logs and transaction records will be considered the final evidence in resolving disputes.