Responsible Gaming at mg88 —
Your safety is our priority
Enjoy entertainment safely — mg88 gives you protection tools like deposit limits, self-exclusion, and time-out to keep gaming fun at all times.
Why is responsible gambling important?
Online betting and casino games are a great form of entertainment — but staying aware is just as important. mg88 believes every player should be able to play in a safe environment, within their own budget.
Gambling is a leisure activity — not a source of income. Before placing any bet, remind yourself: this is for fun only. Never chase your losses by betting more, and never bet beyond your means.
We have put in place multiple tools and measures to support responsible gaming at mg88. On this page you can learn how to use these tools and when to seek help.
Core policy: mg88 is for those aged 21 and above only. Age verification is mandatory when opening an account.
If you feel that gambling is causing problems for you or someone you know, our 24/7 support team is always here for you.
mg88's Safety Tools
Use these tools to keep your gaming experience safe and in control.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, you cannot deposit beyond it during that period — this helps you stay within your budget.
Time-Out Break
If you want to take a short break, choose the time-out option. Temporarily close your account for a set number of days — it will reactivate automatically once the period ends.
Self-Exclusion
If you feel gaming is getting out of control, activate self-exclusion. Contact support to deactivate your account long-term — we respect this decision fully.
Age Verification
mg88 serves only those aged 21 and above. Age verification is mandatory when creating an account. There is no way for minors to create an account.
Set Loss Limits
Decide in advance the maximum amount you are willing to lose within a given period. When you reach that limit, you will receive an automatic alert — keeping you aware.
24/7 Support
Reach mg88's support team at any time of day — in Bengali and English. Get help via live chat or email, without hesitation.
Warning signs of problem gambling
If you notice any of the following signs in yourself or someone you know, seek help right away.
Gambling can become addictive. Being aware at the first sign of a problem is the most effective step you can take.
- Repeatedly betting to try to recover lost money
- Taking time away from family or work to spend on gaming
- Going into debt to play beyond your budget
- Feeling restless or irritable when trying to stop playing
- Hiding your gambling from loved ones
- Seeing gambling as a way to resolve financial difficulties
- Gradually spending more time and money on gaming
Healthy habits for safe gaming
Following these simple habits will keep gaming enjoyable at all times.
- Set a fixed budget before you play and stick to it
- Treat gambling as entertainment, not a source of income
- Set a time limit for playing and take regular breaks
- Avoid playing when you are stressed or feeling low
- Never place bets while under the influence of alcohol or substances
- Do not be discouraged by losses — they are part of the game
- Prioritise spending time with family and friends
How to activate the safety tools
Enable the protection settings on your mg88 account in just a few steps.
Log in to your account
Log in to mg88 and go to your Profile section.
Open the Responsible Gaming section
Find the "Responsible Gaming" section in your settings.
Choose your preferred limits
Set whatever you need — deposit limits, loss limits, or a time-out.
Contact support
For self-exclusion, apply directly via live chat or email.
Minor protection and age verification
mg88 strictly serves only those aged 21 and above. There is no exception to this rule — age confirmation is mandatory during the account verification process.
If you have children or teenagers at home, make sure they cannot access your account or device. Use parental control software on your device and always keep your login details private.
If a minor attempts to use an account, our system detects it and the account is closed immediately.
Parental control tips:
• Use screen time and app lock features on your device.
• Never share your mg88 login details.
• Always log out after using your account.
• Make family members aware of responsible gaming.
Contact us when you need help
For any gambling-related concerns, mg88's support team is always by your side — without judgment, and in complete confidence.
Live Chat
Talk to our support team directly via live chat from any page on the site. Help is available around the clock in both Bengali and English.
24 hours, 7 days a week
Email Support
Send any request related to responsible gaming, self-exclusion, or setting limits by email. Our team will respond promptly.
Responsible gaming FAQs
Answers to common questions about mg88's responsible gaming policy and safety tools.
Log in to your mg88 account and go to your Profile or Account Settings. There you will find the "Responsible Gaming" section where you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.
When you activate self-exclusion, your mg88 account is deactivated for a set period or on a long-term basis. During this time you will not be able to log in, make deposits, or place bets. To apply for self-exclusion, contact us via live chat or email at [email protected].
A time-out is a temporary break — usually for a few days to a few weeks. Once the period ends, your account is reactivated automatically.
Self-exclusion is a long-term decision — keeping your account closed for an extended period or permanently. It is suitable for those dealing with serious gambling problems.
The minimum deposit at mg88 is ৳200 — across all methods including bKash, Nagad, Rocket, Upay, and bank transfer. As part of responsible gaming, we recommend depositing only what you can afford.
Start by encouraging them to talk openly — listen without judgment. The mg88 support team handles these situations with full confidentiality. Reach out at [email protected] and the team will help guide you through the right steps.
No. mg88 is for those aged 21 and above only. Anyone under 21 cannot create an account or use the service. The age verification process ensures this.
Play safely, enjoy the experience
Enjoy entertainment responsibly at mg88. From cricket betting to live casino — all in Bengali, with familiar payment methods.